Q. Which ARCONA products are/are not safe to use when pregnant or nursing?
A. We generally tell our clients to avoid products with retinol or salicylic acid when pregnant or nursing. However, you should always check with your doctor to ensure any skincare is safe while pregnant or nursing. These are the products that currently contain retinol or salicylic acid: Golden Grain Gommage, AM Blemish Lotion, PM Blemish Lotion, Vitamin A Complex, Tabula Rasa, Tabula Rasa Pads, Advanced “A” Serum, Peptide Hydrating Complex, The Eyes Have It, Raspberry Clarifying Bar, Raspberry Clarifying Pads, Raspberry Resurfacing Peel, Fruit Enzyme Body Scrub, Wrinkle Repair GF Complex, Sunsations Mineral Makeup, Brightening Drops.
Q. Is ARCONA vegan?
A. Yes, most of the ARCONA skincare line is vegan! We have 2 products that currently contain honey: Hydrating Serum, and Instant Magic Reversal Serum.
Q. Where can I find ARCONA products?
A. Right here on our website! We also have many spa and retail locations that carry our products. To find one close to you, please click here for our stockists
Q. What is the Signature Contouring Treatment?
A. The Signature Contouring Facial is a proprietary treatment utilizing unique facial massage and stimulation to achieve a lifted and sculpted look to the face and neck. It’s a natural alternative to plastic surgery and/or fillers, and is available exclusively at The ARCONA Studio.
Q. Do you offer samples of your products?
A. We feel that sampling a product is the best possible way to determine if it’s the right fit for your skin. When available, we love to send samples with orders, so that you can try something new!
Q. Are your products gluten-free?
A. All ARCONA products are Gluten-Free with the exception of the Golden Grain Gommage (this contains oats, not gluten, so there may be a small chance of cross contamination).
Q. Are your products cruelty-free?
A. Yes! All ARCONA products have been certified as Leaping Bunny Cruelty Free by the CCIC. This is a voluntary pledge that we make to clear animal testing from all stages of product development. Our ingredient suppliers make the same pledge and the result is a product guaranteed to be 100 % free of animal testing. To learn more, please visit http://www.leapingbunny.org/.
Q. What does Natural Fragrance mean?
A. The fragrance blends that ARCONA uses are produced exclusively using aromatic chemicals derived solely from natural botanical sources and pure essential oils (plant based). They are inherently vegan, contain no lab or synthesized ingredients, are free from phthalates and contain no crude-oil derived hydrocarbons.
Q. What is the product shelf life?
A. All ARCONA products are shelf stable for 18 months once opened, but we suggest using your skincare right away to get the freshest and most efficacious products.
Q. How do I store my products?
A. We suggest storing your products in a cool dry place, such as a medicine cabinet or shelf away from heat and moisture. It’s ideal to keep your products out of the shower. Refrigeration is not necessary, but if you like to keep your products cool, you can store them in the door of your fridge.
Q. Where are your products made?
A. Our products are made right here in the USA!
Q. I need specific product recommendations, who can I contact?
A. Try our skin quiz! For additional recommendations, please call The ARCONA Studio at 877-272-6620.
Q. How can I get information about opening an ARCONA wholesale account?
A. Please email kathy@arcona.com to request wholesale information.